.ticket-replies{margin-top:1.5rem;padding:1.25rem;background:linear-gradient(145deg,#14252d,#101c23);border:1px solid #30434e;border-radius:16px}.ticket-replies header{display:flex;justify-content:space-between;align-items:start;gap:1rem}.ticket-replies h3{margin:.35rem 0;font-size:1.3rem}.ticket-replies p{color:#b5c9d2;line-height:1.5}.ticket-replies-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:1.25rem}.ticket-replies label{display:flex;flex-direction:column;gap:.5rem;margin-bottom:1rem;font-weight:600}.ticket-replies input,.ticket-replies textarea,.ticket-replies select{width:100%;min-width:0;box-sizing:border-box;background:#0b151c;color:#edf5f8;border:1px solid #3c5462;border-radius:10px;padding:.75rem;font:inherit}.ticket-replies textarea{resize:vertical;min-height:100px}.ticket-replies-library{max-height:520px;overflow:auto}.ticket-replies article{padding:1rem;margin:.75rem 0;border:1px solid #30434e;border-radius:12px;background:#14212a}.ticket-replies-preview{white-space:pre-wrap;overflow-wrap:anywhere;max-height:110px;overflow:auto;font-size:.92rem}.ticket-replies-actions{display:flex;gap:.75rem;flex-wrap:wrap;align-items:center;margin-top:.75rem}.ticket-replies .primary-button,.ticket-replies .row-action{min-height:44px;padding:.65rem .85rem;border-radius:10px}.ticket-replies .primary-button{background:#b7f248;color:#152214;border:0;font-weight:700}.ticket-replies button:disabled{opacity:.45;cursor:not-allowed}.ticket-replies-manager{margin-top:1.25rem;padding-top:1rem;border-top:1px solid #30434e}.ticket-replies summary{cursor:pointer;padding:.5rem 0;font-weight:700}.ticket-replies-manager-row{display:flex;gap:.5rem;align-items:center;margin-bottom:.75rem}.ticket-replies-manager-row strong{flex:1;overflow-wrap:anywhere}.ticket-replies :focus-visible{outline:3px solid #b7f248;outline-offset:3px}@media(max-width:760px){.ticket-replies{padding:1rem}.ticket-replies header{flex-direction:column}.ticket-replies-grid{grid-template-columns:minmax(0,1fr)}.ticket-replies-manager-row{flex-wrap:wrap}.ticket-replies-library{max-height:380px}}